Export a User List

Need a quick rundown of all your users and room phones?

No problem, Dialpad makes it easy to export your user list right from your Admin Portal. 

Let's take a look at how this works. 

Available data points

Exported data (sent via email in CSV format) provides the following information:

• target_id (user or room phone ID).
• type (user or room).
• primary_email (user's primary email).
• name (user or room phone name).
• state (active, invited, suspended).
• office_id.
• office (name of the Office the user is assigned to).
• country.
• date_added (invite/creation date).
• departments (Department IDs).
• department_names (name of the Departments the user or room phone is assigned to).
• emails (user's primary and secondary emails).
• phone_numbers (all numbers assigned to the user/room phone).
• fax_numbers (fax number assigned to the user).
• extension (user or room phones extension).
• licenses (users license type).
• office_admin (is the user an Office Admin).
• company_admin (is the user a Company Admin).
• cc_on-duty_status (is the user available or unavailable in a Contact Center).

Export company user list

To export your company-wide user list, head to your Dialpad Admin Settings.

1. Select My Company
2. Select Export .CSV Log
3. Select Team List
4. Select Ok
   

That's it! A link to download the CSV file will be sent to your email address.

In the CSV file, you'll see a list of all users and room phones across all Offices.

Export office user list

To export your office-specific user list, head to your Dialpad Admin Settings.

1. Select the desired Office
2. Navigate to Office
3. Select Users
4. Select Export Users List 
5. Select Ok

A link to download the CSV file will be sent to your email address.