Port Out Dialpad Numbers

How to port out a Dialpad number

Before contacting your new service provider, you'll need a unique PIN associated with your Dialpad number(s). This PIN and other information, such as your account number, will allow your new service provider to port the Dialpad number(s) to their system.

Important

Do not cancel your Dialpad account until the port out is complete and your new service provider successfully ports in the number(s).

To port out a Dialpad number, head to dialpad.com/portout

1. Enter the number you'd like to port out

2. Select Get Pin Number

   

Dialpad will automatically generate a PIN for that number.

Porting out multiple numbers

To port out multiple Dialpad numbers, head to dialpad.com/portout. 

1. Navigate to Current Portout Numbers

2. Select the box beside the numbers you want to port out

   1. Or, use the Select All option to select all available numbers
      

      

3. Enter a 4 digit pin

4. Select Set Bulk Pin 

Each Dialpad number you port out will share the same PIN number.

Porting out an international number

Porting specifications can vary widely from country to country, adding complexity to the process.

For accurate and personalized assistance, please contact our Porting Support Team at [email protected].

Port out issues

Are you experiencing any issues trying to port numbers? Please contact our dedicated Porting Support Team at [email protected].

Be sure to review our Porting FAQ page for more information.