Change or Reset Your Password
    • 29 Sep 2023
    • 1 Minute to read
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    Change or Reset Your Password

    • Dark
    • PDF

    Article summary

    In the world of remote work, it is crucial to regularly update your password for data security. provides a quick and easy process to change your password. Simply go to Your settings, select Change Password, enter your current and new passwords, and save the changes. If you forget your password, go to Login and select Forgot Password. Enter your email address and Dialpad will send instructions to reset it. It is important to follow the password requirements, which include a minimum of 12 characters, at least one number, one uppercase letter, and one special character. Accents and accented characters are not supported.

    In the dynamic world of remote work, now, more than ever, is it important to update your password regularly to keep your data secure. 

    Not to worry, we've made this process quick and easy. Let's take a look at the steps below.

    Who can use this feature
    Instructions below are for users who sign into Dialpad using an email and password.

    If you're using Google G Suite or Microsoft Office 365, you'll need to reset your password via your productivity suite. Dialpad will automatically mark the change the next time you try our login authentication.

    Change your password

    To change your password, head to Your settings from

    1. Select Change Password
    2. Enter your current password
    3. Enter your new password
    4. Enter your new password again 
    5. Select "Save Changes" 

    Just like that, your new password is set. 

    Reset your password

    Can't remember your password? No problem, we've got you covered.

    From, navigate to Login and select Forgot Password.

    Enter your email address, then select Reset Your Password.

    Dialpad will send an email with instructions to reset your password.


    Be sure to read through our password requirements to ensure your account remains secure.


    If you go through the 'forgot password' steps and your account uses G Suite or Office 365 to login to Dialpad, you will receive an email from Dialpad with login instructions.

    Password requirements

    Your password can be any combination of letters, numbers, and symbols (ASCII-standard characters only). 

    Your Dialpad password must:

    • Be at least 12 characters long
    • Contain 1 number
    • Contain 1 upper-case character
    • Contain 1 special character (e.g !@#$%%^&*()_+)
      • Accents and accented characters aren't supported

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