Dialpad Sell Only Features

With Coaching Teams, managers (coaches) can monitor direct calls that their team members (trainees) are on.  Coaching Teams help identify areas for development, ensure coaches can provide targeted feedback, and fosters agent improvement, ultim...

From setting up Coaching Teams, to customizing settings and tracking performance, let's go over common Coaching Team questions to help you streamline your coaching process and maximize team effectiveness. How many trainees can be in a Coaching...

Outbound calls keep your reps busy throughout the entire day. Voicemail drop makes them more efficient by letting a rep drop off a call and play a pre-recorded message automatically while they continue to call another prospect. Let's take a lo...

Cold calling is hard enough on your sales team. One simple thing you can do to help their outreach efforts is to give them phone numbers with area codes that recipients recognize, meaning you're increasing the odds that prospects will take the cal...

With Dialpad’s local presence dialing, sales teams can automatically leverage a bundle of area codes that match up with their territories throughout the US — without any extra work for your Contact Center team. Let's go over the different Loca...

Step into a new era of sales, where Ai identifies coaching opportunities, making it easier for managers to provide targeted coaching and support. With historical and real-time data, Dialpad’s Sales Launchpad is your one-stop shop for analytics and i...