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Dialpad + Salesforce Omni-Channel
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Dialpad + Salesforce Omni-Channel
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Dialpad in Salesforce Omni-Channel
Salesforce Omni-Channel is a comprehensive CX solution enabling Agents to automatically receive 'objects' (cases and leads) in real-time without needing to look at lists with their work. With this integration, Administrators can manage an...
Updated on : 20 Mar 2024
Dialpad + Salesforce Omni-Channel FAQs
Lets go over the most commonly asked questions regarding the Dialpad for Salesforce Omni-Channel. Does every User need to connect to Omni-Channel? The Dialpad Administrator needs to connect Dialpad to Salesforce Omni-Channel in the administrat...
Updated on : 10 Sep 2023