Free trials and month-to-month accounts with 10 or fewer licenses can be canceled in Dialpad Admin Settings. Annual plans or accounts with more than 10 licenses require contacting the Customer Success Team. Review the cancellation FAQs and Terms of Service.
Decided that Dialpad isn't for you? We're sad to see you go, and we sure hope to see you again soon.
Depending on your plan, we have different cancellation methods. Read on for more information.
Cancel a free trial
As long as you are still in your free trial, you can cancel it from the Billing Summary page in your Admin Settings.
Cancel an account
We’d hate to see you go! If you are on a month-to-month plan and have 10 licenses or less, you can manage your cancellation directly in your Dialpad Admin Settings under Billing Summary.
If you are on an Annual Plan or manage more than 10 licenses, our Customer Success Team is here to help you with the next steps.
Be sure to read our cancellation FAQs here.
Cancellation terms
Our Terms of Service can be found here.