Billing

Dialpad takes your digital security very seriously. Once you sign up (and before making your first payment) we might need to verify your credit card. If we do, you will see a notification like this in your control panel: Confirm your credit car...

Looking for information regarding billing and payments?  We've got lots of useful information to keep you informed and ready to go, no matter if you are a Dialpad, or Dialpad Meetings user.  Dialpad  View Your Dialpad Billing Summary M...

We know how important it is to keep your accounts in order.  From our Billing Summary, you can view the full details of your payment history, download past invoices, review the exact breakdown of your plan, examine your next bill, and more.  Let's ...

No one likes sifting through the fine print, and billing can be a delicate topic. We like to make things simple, and transparent, so let's take a look at some of the most common questions about the Dialpad billing process.  How soon will I see a c...

Managing and adding licenses for your team is a breeze. Admins  can purchase licenses for the following actions: Adding user accounts Adding room phones Adding numbers for Shared Lines such as a Department or Contact Center Adding fax...

Decided that Dialpad isn't for you? We're sad to see you go, and we sure hope to see you again soon.  Depending on your plan, we have different cancellation methods. Read on for more information. Cancel a Free Trial Contact our Customer Succe...

Life is busy and sometimes we forget little things like updating a subscription with a credit card's updated expiration date.  This can result in your account being placed on hold, or suspended. Worry not - this is an easy fix and we're here to hel...

We really hope you won't go, but regardless, before you cancel, be sure to read through our Dialpad Cancellation FAQs below.  To learn more about the Dialpad cancellation process, have a read through this Help Center article . Can I get a refund...

While calls to your local Dialpad numbers are free, certain features do incur additional charges: International and domestic calls Inbound and outbound Messaging (SMS/MMS) in the US Inbound calls to toll-free lines  O...

Say goodbye to confusing international calling credits with Dialpad’s Global Unlimited Calling Add-on. No more counting minutes, our International package creates a seamless calling experience, allowing you to call over 65 countries on a set monthly...