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Billing
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Contents
Billing
10 Articles
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Credit Card Verification
Dialpad takes your digital security very seriously. Once you sign up (and before making your first payment) we might need to verify your credit card. If we do, you will see a notification like this in your control panel: Confirm your credit car...
Updated on : 29 May 2023
Billing Information
Looking for information regarding billing and payments? We've got lots of useful information to keep you informed and ready to go, no matter if you are a Dialpad, or Dialpad Meetings user. Dialpad View Your Dialpad Billing Summary M...
Updated on : 29 May 2023
View Your Dialpad Billing Summary
We know how important it is to keep your accounts in order. From our Billing Summary, you can view the full details of your payment history, download past invoices, review the exact breakdown of your plan, examine your next bill, and more. Let's ...
Updated on : 29 May 2023
Dialpad Billing FAQs
No one likes sifting through the fine print, and billing can be a delicate topic. We like to make things simple, and transparent, so let's take a look at some of the most common questions about the Dialpad billing process. How soon will I see a c...
Updated on : 19 Sep 2023
Manage Dialpad License Billing
Managing and adding licenses for your team is a breeze. Admins can purchase licenses for the following actions: Adding user accounts Adding room phones Adding numbers for Shared Lines such as a Department or Contact Center Adding fax...
Updated on : 21 Jun 2023
Cancel Your Dialpad Account
Decided that Dialpad isn't for you? We're sad to see you go, and we sure hope to see you again soon. Depending on your plan, we have different cancellation methods. Read on for more information. Cancel a Free Trial Contact our Customer Succe...
Updated on : 11 Sep 2023
On Hold & Suspended Accounts
Life is busy and sometimes we forget little things like updating a subscription with a credit card's updated expiration date. This can result in your account being placed on hold, or suspended. Worry not - this is an easy fix and we're here to hel...
Updated on : 29 May 2023
Dialpad Cancellation and Refund FAQs
We really hope you won't go, but regardless, before you cancel, be sure to read through our Dialpad Cancellation FAQs below. To learn more about the Dialpad cancellation process, have a read through this Help Center article . Can I get a refund...
Updated on : 06 Sep 2023
Add Call Credits to Your Dialpad Office
While calls to your local Dialpad numbers are free, certain features do incur additional charges: International and domestic calls Inbound and outbound Messaging (SMS/MMS) in the US Inbound calls to toll-free lines O...
Updated on : 22 Sep 2023
Global Unlimited Calling Add-on
Say goodbye to confusing international calling credits with Dialpad’s Global Unlimited Calling Add-on. No more counting minutes, our International package creates a seamless calling experience, allowing you to call over 65 countries on a set monthly...
Updated on : 19 Sep 2023
Change password!
Changing your password will log you out immediately. Use the new password to log back in.
Current password
Current password is required
New password
New password must be at least 8 characters long. It should contain at least one upper and lower case letter, number, and a special character.
Confirm password
Confirm password must be at least 8 characters long. It should contain at least one upper and lower case letter, number, and a special character.
Confirm password should be same as new password
Update
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First Name
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last Name
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
New email
Enter a valid email
Re-enter your password
Enter a valid password
Your profile has been successfully updated.
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