Add & Remove Toll-Free Lines to Your Account
    • 22 Jan 2025
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    Add & Remove Toll-Free Lines to Your Account

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    Article summary

    Whether you're expanding your communication options or simply aiming for convenience, we've made it easy to add or remove a toll-free number for your Dialpad Meetings account.

    Let's get started!

    Who can use this

    To add or remove toll-free lines, you'll need a Dialpad Meetings Business license while serving as an admin.

    Add a toll-free line

    Adding a toll-free line is a breeze.
    Head to your Dialpad Meetings dashboard.

    1. Select Team 
      Menu options for Dialpad AI, highlighting the Team section and meeting features.

    2. Navigate to Active Accounts

    3. Choose a user, then select Action

    4. Select Toll-Free Upgrade 

      Active accounts list with options for actions like Toll Free Upgrade highlighted.

    5. Select Confirm 

    Local lines remain available on the overall account.

    Dialpad Meetings uses these instructions for both individual users and teams.

    Remove a toll-free line

    To remove a toll-free line, head to your Dialpad Meetings dashboard.

    1. Select Team 
      Menu options for Dialpad AI, highlighting the Team section and meeting features.

    2. Navigate to Active Accounts

    3. Choose the user, then select Action
      Active accounts list with options to manage account information and remove toll-free numbers.

    4. Select Remove Toll-Free 

    Note

    To remove licenses, get in touch with the Customer Care Team to have them deleted.


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