Sign a Data Processing Agreement (DPA)

To support our customers in complying with the General Data Protection Regulation (GDPR), we allow all company administrators to sign a Data Processing Agreement (DPA) for their company. 

Let’s take a look at how to accept your DPA and assign a Data Protection Officer and EU representative for your company.

Sign a DPA

To review and accept a BAA, head to your Admin Settings from Dialpad.com.

1. Choose the desired office
2. Select Privacy and Legal 
3. Select Review and Accept beside Data Processing Agreement 2022.
4. Review the agreement 
5. Select Accept

If you have accepted previous amendments to the agreement, you'll see them noted in the Reviewed column.

Subprocessors

Dialpad, Inc. (“Dialpad”) uses certain subprocessors to assist in providing Services to our customers. Click here to learn more about Dialpad’s subprocessors.

Representatives

In the Privacy & Legal section, you will also be able to assign representatives. To determine if you need a Data Protection Officer and/or EU Representative refer to the following definitions:

• A data protection officer (DPO) is the person designated, where applicable, to facilitate 
  compliance with the provisions of the GDPR. The GDPR defines the criteria and the conditions under which a data protection officer must be designated.
• An EU representative is the person designated, where applicable, to represent customers not established in the EU with regard to their obligations under the GDPR.

 To add your representatives, select Add EU Representative and/or Add Data Protection Officer.

Enter their details, and select Save.

Data Protection Officers and EU Representatives can be edited at any time. Select Edit to update the details.