Porting Out Dialpad Numbers
  • 14 Aug 2023
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Porting Out Dialpad Numbers

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  • PDF

Article Summary

Looking to port out a Dialpad number?

Before contacting your new service provider, you'll need a unique PIN number associated with your Dialpad number(s). This PIN number, along with other pieces of information such as your account number, will enable your new service provider to port over the Dialpad number(s) to their system.

Please do not cancel your Dialpad account until after the port out completes and your new service provider successfully ports in the number(s).

Who Can Use This Feature
Company and Office Admins can initiate the number porting process straight from the Dialpad portal.
Only Dialpad numbers within your Company are eligible to be ported out.

How To Port Out a Dialpad Number

To port out a Dialpad number, head to dialpad.com/portout

  1. Enter the number you'd like to port out
  2. Select Get Pin Number

Dialpad will automatically generate a PIN for that number.

Porting Out Multiple Numbers

To port out multiple Dialpad numbers, head to dialpad.com/portout

  1. Navigate to Current Portout Numbers
  2. Select Set Bulk Pin

Each Dialpad number that you're porting out will then share the same PIN number.

Port Out Issues

Experiencing any issues trying to port out numbers? Please reach out to our dedicated Porting Support Team at porting@dialpad.com 

Want more information? Be sure to review our Porting FAQ page to learn more.

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