Change or Reset Your Password
  • 22 May 2023
  • 1 Minute to read
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Change or Reset Your Password

  • Dark
  • PDF

Article Summary

In the dynamic world of remote work, now, more than ever, is it important to update your password regularly to keep your data secure. 

Not to worry, we've made this process quick and easy. Let's take a look at the steps below.

Who Can Use This Feature
Instructions below are for users who sign into Dialpad using an email and password.

If you're using Google G Suite or Microsoft Office 365, you'll need to reset your password via your productivity suite. Dialpad will automatically mark the change the next time you try our login authentication.

Change Your Password

To change your password, head your Personal settings from

  1. Select Change Password
  2. Enter your current password
  3. Enter your new password
  4. Enter your new password again 
  5. Select "Save Changes" 

Just like that, your new password is set. 

Reset Your Password

Can't remember your password? No problem, we've got you covered.

From, navigate to Login and select Forgot Password.

Enter your email address, then select Reset Your Password.

Dialpad will send an email with instructions to reset your password.


Be sure to read through our password requirements to ensure your account remains secure.

Dialpad Tip:

If you go through the 'forgot password steps and your account uses G Suite or Office 365 to login to Dialpad, you will receive an email from Dialpad giving you instructions to log in with your productivity suite.

Password Requirements

Your password can be any combination of letters, numbers, and symbols (ASCII-standard characters only). 

Your Dialpad password must:

  • Be at least 12 characters long
  • Contain 1 number
  • Contain 1 upper case character
  • Contain 1 special character (e.g !@#$%%^&*()_+)
    • Accents and accented characters aren't supported

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What's Next
Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.