Security and Trust

Account Security

Multi-Factor Authentication with Dialpad

Multi-Factor SMS Authentication with Dialpad

Identity Verification

Secure a Compromised Account

Data Retention Policy

Data Security & AI Language Models

Dialpad Sub-processors

Dialpad + HIPAA

Sign a Data Processing Agreement (DPA)

Sign a Business Associate Agreement (BAA)

How to prevent being flagged as a SPAM caller

Data Subject Access Request

E911 Emergency Services

Security FAQs

3rd-Party Recording/Transcription Best Practices

Call Spoofing

STIR/SHAKEN for Dialpad Users

Industry Security Events Responses

Bulk Call Content Delete and Contact Anonymization

Dynamic E911