Dialpad Everywhere FAQs
    • 25 Aug 2023
    • 1 Minute to read
    • Dark
    • PDF

    Dialpad Everywhere FAQs

    • Dark
    • PDF

    Article summary

    Dialpad Everywhere is a feature that allows users to navigate away from the desktop app during an active call. To access this feature, make sure you are using the latest version of Dialpad. It is supported on both Mac and Windows machines, but not on Chromebooks. Users can add up to five integrations to Dialpad Everywhere. The feature can be toggled on or off in the Dialpad App Preferences. Additionally, users can choose to launch Dialpad Everywhere when using Click to Call by checking the Launch Immediately option in the App Preferences. Dialpad Everywhere is available across different plan types.

    You have questions, and we have answers!

    Let's go over the most commonly asked questions about Dialpad Everywhere.

    Why Don't I See Dialpad Everywhere?

    Make sure that you're on the latest available app version of Dialpad. 

    Next, navigate away from your desktop app during an active call.

    If that doesn't work, please reach out to our Support Team directly. 

    Is it Supported on Mac and Windows?

    Yes! Dialpad Everywhere is supported on both Mac and Windows machines. You'll just need to have the native desktop app.

    Do be aware that Dialpad Everywhere is not supported on Chromebooks (meaning the Chrome app isn't supported).

    How Many Integrations Can Be Added?

    You can add up to five integrations (G Suite or Office 365, Salesforce, Zendesk, and ServiceNow) to Dialpad Everywhere. 

    Can I Toggle This Feature On or Off?

    Yes — turn Dialpad Everywhere on or off from your Dialpad App Preferences:

    1. Select your avatar
    2. Select Preferences
    3. Select Other Settings
    4. Check the box beside Launch immediately when starting or receiving calls if you want to enable Dialpad Everywhere, or uncheck the box to turn it off

    I want to Launch Dialpad Everywhere When Using Click-to-Call, is This Possible?

    Yes, check the Launch Immediately option in your App Preferences (as noted above). 

    Which Plan Types Is This Available On?

    Dialpad Everywhere is available across all Dialpad plan types.

    Was this article helpful?