Contacts

Easily access contacts to make a call or send a message , and store general contact information to know exactly who you're interacting with any time. Dialpad syncs contacts both manually and automatically to ensure your contacts are updated to me...

Contact information reveals not only who you're communicating with, but gives you easy access to shared items, notes, meetings, integration history, and much more.  If you're using Google Workspace or Microsoft Office 365 , Dialpad syncs co...

Contact labels let users apply custom labels to personal and department contacts, allowing you to organize and search for contacts efficiently. Let's dive into the details.  Who can use this feature Customers with a   Pro and Enterprise plan...

What is a Department contact? When an outside caller reaches out to a Shared Line such as a Department, Main Line, or Contact Center, Dialpad creates a 'Department Contact' for that caller — this applies to calls, messages, and faxes. You may ...

Receiving unwelcome calls and/or messages? With call blocking, you can take back control of who contacts your lines (including fax numbers!) and how you would like to be notified.  Block a number Numbers can be blocked for both shared lines, and i...

Contact syncing simplifies communication by keeping all your contact information unified and up-to-date across multiple devices, while also providing backup and recovery options for added convenience and protection. Dialpad offers contact syncin...

If you’ve signed up with G Suite (including Gmail) or Office 365, your personal contacts automatically sync with Dialpad. But what does that actually mean for managing contacts in Dialpad? Let's take a look below at some of the commo...

Can Dialpad use my phone's local contacts to show the caller ID on an incoming call? Not unless you import your mobile phone contacts into the Google/Microsoft account synced with your Dialpad account. Can Dialpad use my phone's local contacts to ...