Skip to main content
Dialpad Help Center home page | Help Center
Contact Us Sign in
  1. Dialpad
  2. Contact Center and Sell
  3. Call Center Settings

Call Center Settings

  • Set Call Routing Rules for Call Centers
  • Set Up Call Recording for a Call Center
  • Post-Call Wrap-Up Time
  • Custom Off Duty Status
  • Skills-Based Call Routing
  • In-Queue Callback
  • Enable & Create Call Dispositions
  • Agent Screen Capture
  • Customer Satisfaction (CSAT) Surveys
  • Manage Call Center Alerts
  • Call Center FAQs
  • Add All-Party Consent States to Exception List

Try Dialpad today

No long-term contracts. No landlines. Just one beautiful workspace.

Start free trial

Back to website System Status
日本語