Dialpad's desktop app and web portal are designed to live at the center of your business communications, and we're always rolling out product updates containing new features, improvements and bug fixes.
Be sure to update your desktop app, or visit Dialpad's web portal to take advantage of our latest improvements.
Let's take a look at what's new from our most recent release on June 23, 2025.
New
Call transcription greeting
You'll now hear the call greeting on transcription-only calls. This works for both incoming and outgoing calls and is available for all shared lines. If recording is also on, you can still choose to use recording only, transcription only, or both.
Improvement
In-app user invite
You can now invite new teammates and start connecting with your team directly from the Dialpad app.
Critical bug fixes
Google login bug
Some users reported that they were unable to log in using their Google credentials. This has been fixed!
Transferred call bug
A few users reported that the Ai recap was shown to the agent who transferred the call. We’ve fixed this.
Other improvements
We've also fixed some minor bugs and behind-the-scenes functionality, improving your overall experience with Dialpad.
Happy Dialing!
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