Dialpad’s native Jumpcloud SCIM integration makes user management simple, easy, and secure.
Let's dive into the details.
Who can use this
The JumpCloud SCIM integration is available to eligible Dialpad Sell, Dialpad Support, and Dialpad Connect users. Refer to our Pricing Page to see if you have access to this feature. If you have questions about your plan, reach out to your Customer Success Manager or Dialpad Customer Care.
How to enable JumpCloud user provisioning
Dialpad’s JumpCloud integration supports a SCIM 2.0-based automatic user provisioning system. Once configured, creating user accounts, updates, and deactivation will happen automatically.
To enable JumpCloud user management with Dialpad, you’ll need to:
Create a Dialpad API key
Enable Identity management in JumpCloud
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Allow jumpcloud.com as a secondary domain for the company
- For the SCIM integration to succeed, JumpCloud will try to create a test user with a @jumpcloud.com domain. This domain needs to be added as a secondary domain before proceeding further. Contact Dialpad Support to have this enabled.
Want to learn more?
Check out JumpCloud Support for insightful tips and best practices.
Create a Dialpad API Key
First, you’ll need to create a Dialpad API key. Aa Dialpad administrator, navigate to your Dialpad Admin Settings.
Select My Company
Select Authentication
Select API Keys
Select Add key
Generate a new API key for JumpCloud with the default scopes (already selected)
Save the generated API key, you’ll need it in the next section.
Enable Identity Management in JumpCloud
To enable Identity Management in JumpCloud, login to JumpCloud as an admin.
Select the previously created Dialpad SSO application
Navigate to the Identity Management tab
Navigate to Configuration Settings
Verify the SCIM Version is SCIM 2.0
Enter https://dialpad.com/scim on the Base URL
Navigate to Token Key
Enter the API key generated from the previous section
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Select Test Connection
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Once it succeeds, the Group Management section becomes available
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Turn OFF group management
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Select Activate
- JumpCloud will perform a user creation/deletion test
- Once the test succeeds, the integration is complete
Select Save
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