Dialpad Meetings does not charge per minute for toll-free use, but its Fair Use Policy applies. Usage is calculated by multiplying each participant’s minutes; users typically consume about 2,000 minutes. Participants can join via the meeting URL or local number. If usage reaches five times the typical amount in one billing cycle, Support may help reduce usage or switch to a local line.
Does Dialpad Meetings charge per minute?
Dialpad Meetings does not charge you per minute to use your toll-free license, however, there is a Fair Use Policy in our Terms of Service and can be found at http://www.meetings.dialpad.com/legal.
How do I keep my toll-free usage down?
We offer multiple different joining options for participants, which include the following:
- Having your participants join your meeting via your meeting URL.
- Having your participants dial into your meeting via the local number included on your account. See meetings.dialpad.com/settings.
How is the usage calculated?
The toll-free usage is based on the total number of minutes used per participant in your meetings. For example, if you have 10 participants, each called your toll-free number for 10 minutes, then that's 100 minutes. The typical usage for users is around 2K minutes.
What happens if I go over 2K minutes?
Dialpad Meetings does monitor users' toll-free usage per billing cycle. If you reach 5x that of a typical user in a single billing cycle our Support team will reach out to help with either reducing your usage or downgrading you to a local line.