Desk phone call history lets users view, filter, sort, redial, delete, and manage calls, including missed, received, placed, forwarded, and all calls. Options vary by Yealink T series, Poly Obi VVX, and Poly UCS Edge E series models.
From your call history on your desk phone, you can view your previous calls made to it. You can also easily view missed calls, redial a past phone number, add a phone number as a contact, and more.
Accessing Call History
You can access the call history on these desk phone models:
Yealink T series models
To access the call history, press the History soft key.
Here, you can view menus for:
All Calls
Missed Calls
Placed Calls
Received Calls
Forwarded Calls
Within each menu, you have to option to:
Delete the phone number
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Press Option to:
View the call details
Add the phone number as a contact
Add the phone number to your Blocklist
Delete the call instance
Poly Obi VVX series models
To access the call history, press the Calls soft key.
Alternatively, you can:
Press the Home button
Navigate to Call History and press the Select button
Here, you can view menus for:
All Calls
Received Calls
Outgoing Calls
Missed Calls
For each menu, you can press Clear List to delete call instances for the selected list.
Poly UCS Edge E series models
To access the call history, press the Recent Calls soft key.
Here, you can view all call instances, including:
All Calls
Missed Calls
Placed Calls
Received Calls
For each call, you have to option to:
Dial the number
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Press the Info soft key to get info about the caller. From this info, you can:
Edit the contact phone number
Add the contact to your local directory on the desk phone
Delete the call instance
-
Press the Filter soft key to filter by call types, including:
All Calls
Missed Calls
Received Calls
Placed Calls
-
Press the More > Sort soft key to organize the call history. You can organize the call history by:
Time
Name
Ascending order
Descending order
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Press the More > Clear soft key to delete call types, including:
All Calls
Missed Calls
Received Calls
Placed Calls
Displayed Calls