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Add & Remove Toll-Free Lines to Your Account

Whether you're expanding your communication options or simply aiming for convenience, we've made it easy to add or remove a toll-free number for your Dialpad Meetings account.

Let's get started!

Who can use this

You must be an Admin to add and remove toll-free lines to your account. Refer to our Pricing Page to see if you have access to this feature. If you have any questions about your plan, reach out to your Customer Success Manager or Dialpad Customer Care.

Add a toll-free line

Adding a toll-free line is a breeze.
Head to your Dialpad Meetings dashboard.

  1. Select Team 
    Dialpad menu open with the Team option highlighted, showing where to access team settings.

  2. Navigate to Active Accounts

  3. Choose a user, then select Action

  4. Select Toll-Free Upgrade 

    Active Accounts page showing a user’s Action menu with Toll Free Upgrade highlighted.
  5. Select Confirm 

Local lines remain available on the overall account.

Dialpad Meetings uses these instructions for both individual users and teams.

Remove a toll-free line

To remove a toll-free line, head to your Dialpad Meetings dashboard.

  1. Select Team 
    Dialpad Meetings dashboard menu with the Team option highlighted, showing where admins begin adding or removing toll-free lines

  2. Navigate to Active Accounts

  3. Choose the user, then select Action
    Active Accounts page showing a user’s Action menu with Remove Toll Free highlighted.

  4. Select Remove Toll-Free 

Note

To remove licenses, get in touch with the Customer Care Team to have them deleted.

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