Tethering Yealink Devices to Dialpad

 

Access the phone’s web interface

  1. Connect the device to the network and wait for it to complete the boot process.
  2. Get the device’s LAN IP address:
    • Navigate to Menu > System Status > IPv4 Address.
    • Note the IPv4 address for the next step.
  3. In Chrome’s location bar, enter the IPv4 address you recorded from the previous step.
  4. When the page loads, you will see either of two browser errors that you would typically call out to your IT team, but in this case, the phone is within your network and so the error is irrelevant. Choose the next step based on the error you receive.
    1. For NET::ERR_CERT_AUTHORITY_INVALID, click Advanced, then Proceed.
    2. For NET::ERR_CERT_INVALID, type thisisunsafe, then Proceed.
  5. Log in on the website with these default credentials:
    • Username: admin
    • Password: admin
  6. If you are unable to login, contact your IT admin or the Yealink Support team.

Continue to the next section.

Factory reset

This step ensures that any previous configuration data is removed and cannot interfere with your Dialpad service.

From the browser, which is showing the Yealink phone’s web interface:

  1. Navigate to Settings.
  2. Select Upgrade.
  3. Select Reset to Factory.

Continue to the next section.

Configuring for Dialpad

Factory resetting logs you out, so please complete the steps from the first section (above) to return to the web administration page.

  1. Navigate to Settings > Auto Provision.
  2. In the Config URL field, type https://prov.dialpad.com.
  3. Scroll to the bottom of the page.
  4. Click Confirm.
  5. Click Auto Provision Now.
  6. Click Confirm.
    • The deskphone’s status LED will blink red as the provisioning process begins. When it shows “Dialpad Activate,” continue to the next step.
  7. To complete activation, navigate to Dialpad Settings > Your Devices > Add, or click here: https://dialpad.com/deskphone/add.

If you have any issues, please get the 12-character MAC address from the bottom of the phone and then contact support@dialpad.com.

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