Dialpad Meetings Business accounts can easily update their payment method and access their payment history from within the app.
From the Dialpad Meetings dashboard, go to the Billing menu and you'll see a summary of your subscription plan, cost, billing date, and payment method at the top.
⭐️ Dialpad Meetings Tip
Accounts managed through Dialpad rather than Dialpad Meetings will not display any Billing or Subscription info in this section; instead, you'll see a notice that states "Your teams' billing is managed out of Dialpad. To make changes to your teams' billing details, please login to your Dialpad account."
Update Payment Method
Need to update your payment method? No problem, we've got you covered.
Select Edit Payment Method at the top of the Billing menu.
Enter your credit card number, the cardholder's name, the expiration date, the CVV, and zip code (or declare this is a non-U.S. card).
Select Update Payment Method to submit the change.
Dialpad Meetings allows the payment method to change at any time.
Payment with check is not possible at this time.
* Payment by check is only possible for Dialpad Meetings Users on a contract plan.
View Payment History (Receipts)
View receipts in the Payment History section. It organizes all transactions with the date, item(s) purchased, and total amount.
Select a date in the Payment History section to open its receipt. You'll see a description that includes the Dialpad Meetings lines as well as any taxes and fees applied.
You can also print this receipt by selecting Print at the top left of the document.
Add Notes to Payment History
You can add a note to your receipts by selecting Add Note in Payment History. Notes will then appear at the bottom of your invoices.
Upgrade to Annual Plan
Want to save money? Upgrade to an annual plan!
If you are currently on monthly billing and would like to switch to annual billing, you will need to reach out to our Support Team. Once our team switches your account to yearly billing, you will be charged for 12 months of service on your next bill date.
For example, if you are currently being billed on the 1st of each month, and you reach out to support on January 20th, on February 1st you will be charged for 12 months of service and your new billing cycle will be February - February.
Just like monthly billing, annual billing is recurring and you will be automatically charged on your next bill date for another year of service. As a courtesy, Dialpad Meetings will send an email to the primary email address on file, 30 days prior to the renewal date as a reminder.