Add, Remove, & Change a PIN

Protect your content by setting a PIN to ensure you don't have any unexpected visitors during your meeting.

Add a PIN

Dialpad Meetings Business Account

From the Dialpad Meetings dashboard, navigate to Settings Meeting > Phone Number and turn on Require a PIN to Join by switching the toggle on. 

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Confirm the changes, then you'll see both an Organizer PIN and a Participant PIN.

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When you call your own conference number, you'll be prompted to enter the Organizer PIN whether you're calling from the Organizer phone number or not.

Dialpad Meetings Free Account

By default, Dialpad Meetings Free accounts are required to have a Participant PIN. As for the Organizer PIN, this user does need to enter it as long as they call their own conference number from the Organizer phone number.

Remove a PIN

Dialpad Meetings Business Account

From the Dialpad Meetings dashboard, navigate to Settings Meeting > Phone Number and turn off Require a PIN to Join.

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Keep in mind that your Admin may require a PIN for team members, and thus you will not be able to remove it.

Dialpad Meetings Free Account

Users with a Dialpad Meetings Free account can only remove the Organizer PIN and the Participant PIN by upgrading to a Dialpad Meetings Business account.

Change a PIN

Dialpad Meetings Business and Dialpad Meetings Free accounts are able to change PINs.

From the Dialpad Meetings dashboard, navigate to Settings Meeting > Phone Number and select Change for the Organizer PIN or the Participant PIN.

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Confirm any changes, then you'll see the updated PIN(s).

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