Before following the steps below, make sure that you've checked your computer's audio settings to verify you've got a working mic connected to your computer.
Getting that an error when trying to connect your mic and camera when using Dialpad Meetings via Chrome?
Try this workaround to resolve your mic issues:
- Check that you're running the latest version of Chrome
- Navigate to Chrome settings > Privacy & Security > Site Settings > Microphone > Manage Exceptions
- Check to see if https://meetings.dialpad.com:443 is added as allowed access and remove
After the permission has been removed, run a test call. You should be prompted on the top left to give access to your mic. Click Allow.
