Requirements for New International Phone Numbers

Worried about government regulations and required documentation for international phone numbers? We’re here to make it easier to remember what you need for where.

While we make every effort to get your numbers assigned as quickly as possible, timelines can vary greatly depending on the country in question.

To make the process easier, we’ve created a simple chart that shows you: 

  • The countries Dialpad is available in.
  • The number ordering requirements.  

You can also learn more about porting international numbers, including the process for number porting, in our Number Porting Guide here.

Learn about our international texting and calling rates here.

Country

Standard Lead Time 

Regulatory Requirements

Registered Address

Proof of Address

Address Must Match Geolocation of Number Request

 

Proof of ID Business Registration Other Requirements

Argentina

5

No    

 

 

 

 

Australia

5

No    

 

 

 

 

Austria

5

Yes

X X

X

 

 

 

Bahrain

30

Yes

X  

X

 

X

 

Belgium

5

No

   

 

 

 

 

Brazil

30

No

   

 

 

 

 

Bulgaria

15

Yes

X  

X

 

 

 

Chile

30

No

   

 

 

 

 

China

(Temporarily unavailable)

30

Yes

X X

X

X

X

  • Photographs of end-user holding personal ID/passport
  • Outbound call content: Call Script

Colombia

30

No

   

 

 

 

 

Costa Rica

30

No

   

 

 

 

 

Croatia

15

Yes

X  

X

 

 

 

Cyprus

5

No

   

 

 

 

 

Czech Republic

5

No

   

 

 

 

 

Denmark

5

Yes X X

 

 

 

International address is okay

Dominican Republic

5

No    

 

 

 

 

El Salvador

5

No    

 

 

 

 

Estonia

5

No    

 

 

 

 

Finland

5

No    

 

 

 

 

France

5

Yes X X

X

 

X

 

Georgia

5

Yes X X

X

 

 

 

Germany

5

Yes X X

X

X

X

 

Greece

5

No    

 

 

 

 

Hong Kong

30

Yes X X

X

 

X

 

Hungary

15

Yes X  

X

 

 

 

Iceland

30

Yes X  

X

X

 

 

Indonesia

30

Yes X X

 

 

 

 

Ireland

5

Yes X  

X

 

 

 

Italy

5

Yes X  

Anywhere in IT

X

 

VAT number required

Japan

-

No    

 

 

 

 

Latvia

5

No    

 

 

 

 

Lithuania

5

No    

 

 

 

 

Luxembourg

5

Yes X  

X

 

 

 

Malaysia

30

No    

 

 

 

 

Malta

5

No    

 

 

 

 

Mexico

30

No    

 

 

 

 

Netherlands

5

Yes X  

X

 

 

 

New Zealand

5

No    

 

 

 

 

Norway

15

Yes X  

Anywhere in NO

 

X

 

Panama

5

No    

 

 

 

 

Peru

5

No    

 

 

 

 

Philippines

15

Yes X X

Cannot be in PH

 

 

 

Poland

5

No    

 

 

 

 

Portugal

10

Yes X X

X

 

 

 

Puerto Rico

5

No    

 

 

 

 

Romania

5

No    

 

 

 

 

Russia (Moscow)

15

Yes X X

X

X

X

An LOI needs to be signed by the end user linked

Singapore

30

Yes X  

X

 

 

UEN Number

Slovakia

5

No    

 

 

 

 

Slovenia

5

No    

 

 

 

 

South Africa

30

No    

 

 

 

 

South Korea

15

Yes X X

X

X

X

 

Spain

5

No    

 

 

 

 

Sweden

5

No    

 

 

 

 

Switzerland

5

No    

 

 

 

 

Thailand

5

Yes X X

Worldwide address

X

X

  • Company name
  • Business contact person
  • Copy of utility bill in last 3 months

Turkey
(Temporarily unavailable)

15

Yes X X

X

X

X

  • Taxation registration document
  • MERSiS number
  • Mother's first name and father's first name of the authorized company representative

United Kingdom

5

No    

 

 

 

 

Vietnam

30

No    

 

 

 

 

 

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