Poly Studio X : Error 103 — Cannot reach service

Error 103

This error means that the Poly device has a network connection and knows how to get hold of the server, but it cannot reach the server or cannot receive responses from the server to its requests.

Possible causes:

  • One or more firewall rules are blocking access to our services.

Troubleshooting:

  • Review the Network Recommendations article for a list of domains, ports, and protocols to add to the Allow rules in the network firewall.

Was this article helpful?

/