Poly Studio X : Error 102 — Failure in DNS lookup

  • Published on Jun 2, 2023
  • 1 minute(s) read
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Error 102

This error appears if the Poly device is unable to reach the domain name system (DNS) service, or the DNS is slow to respond.

Possible causes:

  • The device has a LAN connection, but is unable to reach the internet.
  • The local or remote DNS server is unreachable. 

Troubleshooting:

  • Alert your IT contact about the problem.