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      Poly Studio X : Error 102 — Failure in DNS lookup
      • 02 Jun 2023
      • 1 Minute to read
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      Poly Studio X : Error 102 — Failure in DNS lookup

      • Updated on 02 Jun 2023
      • 1 Minute to read
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      Article Summary

      Error 102

      This error appears if the Poly device is unable to reach the domain name system (DNS) service, or the DNS is slow to respond.

      Possible causes:

      • The device has a LAN connection, but is unable to reach the internet.
      • The local or remote DNS server is unreachable. 

      Troubleshooting:

      • Alert your IT contact about the problem.
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