Dialpad Release Notes for 21.03.29

  • Updated


Desktop App Version: 19.2.1

We're always rolling out updates that contain new features and capabilities to ensure customers get the most of Dialpad.

Update your desktop app, or visit Dialpad's web portal to take advantage of the latest additions. You'll also discover some bug fixes to improve reliability. Dialpad's desktop app and web portal are made to live at the center of your business communications.

Let's take a look at what's new in this release for March 29, 2021.


Merge Coaching Center with Call History Menu (Analytics)


  • Coaching Center will fully merge with the Call History menu on May 1
    • Leading up to that, we've introduced the first set of changes that allows users to access existing Coaching Centers capabilities and more in the Call History menu — this includes Saved Search and access to Saved Search templates as well as the ability to pin a default view

Visit this Help Center article to learn more about the merge.

Improvements & Fixes

Large Emoji When Sent as Only Content (Dialpad Ai Voice)


  • Emoji are larger-than-normal when sent as the only content in a message

Visit these Help Center articles to learn more about sending and receiving messages.