Poly Studio X : Error 101 — No IP address

Error 101

This error appears when the Poly device is unable to secure an IP address from the local network.

Possible causes:

  • The Ethernet cable is partially or completely disconnected from the device or the nearest Ethernet port.
  • The DHCP server is not reachable from the current connection.

Troubleshooting:

  • Remove and re-insert the Ethernet cable.
  • Replace the Ethernet cable.
  • Check with the IT team about the local network status.

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