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Scheduled Reports (Dialpad Talk, Sell, & Contact Center)
- Create scheduled reports that are delivered to your email address automatically
Visit this Help Center article to learn more about scheduled reports.
Live Coaching for Departments (Dialpad Sell & Contact Center)
- Use listen-in, barge, and takeover capabilities in a Department just how they work for Call Centers and Coaching Groups
Beta Launch for Voice Intelligence in the United Kingdom (Voice Intelligence)
- Beta version of Voice Intelligence in the United Kingdom is available, offering all capabilities
UberConference Settings in Web Portal (Dialpad Talk)
- Team settings, in addition to personal settings, for a linked UberConference account appear in the Dialpad web portal for easy adjustment
Improvements & Fixes
Miscellaneous
- Various other stability improvements and bug fixes; we're always rolling out additional improvements and fixes to ensure customers get the most out of Dialpad
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