New
Help Center Search (Dialpad Talk)
- Search the Help Center for resourceful articles from your Dialpad settings
Modified 'Allow individuals to start and stop Vi during calls' setting (Voice Intelligence)
- 'Allow individuals to start and stop Vi during calls' setting independent of 'Auto start Vi' setting
- Department, Call Center, and Coaching Group admins have the ability to decide whether agents should be allowed to turn Vi on or off during a call, regardless of the default settings
Improvements / Fixes
Miscellaneous
- Various other stability improvements and bug fixes; we're always rolling out additional stability improvements and bug fixes to ensure customers get the most out of Dialpad