Contact Labels to Find Who You're Looking For

Contact labels let users apply custom labels to personal and department contacts, organizing contacts and enhancing the ability to search for them.

Creating Contact Labels

To create a contact label, select the contact to view your conversation thread and their contact profile in the sidebar.

Click Add labels in the sidebar to create a custom label and enter the appropriate text to attach.

Removing Contact Labels

To remove a contact label, select the contact to view your conversation thread and their contact profile in the sidebar.

Click the X button on the right side of the custom label.

Search by Contact Label

To search for a specific contact label and its corresponding contacts, enter the contact label's name into Dialpad's search bar.

Frequently Asked Questions (FAQs)

How many contact labels can I create per contact?

Contacts can feature up to 20 custom labels each.

Are contact labels shareable?

No, contact labels are created locally to each user and cannot be shared.

Is a contact label case-sensitive?

Contact labels are case-sensitive in creation only. "Dialpad," for example, is not the same as "dialpad." Yet using search for either of those two terms will return identical results.