- Log into Dialpad | Users who are set to login with Google or O365 now receive an email directing them to login with their productivity suite if they attempt to reset their password through https://dialpad.com/forgotpassword
- Analytics | Calls List | Changing order of Call Details and Call Content sections. When searching for calls in the Calls Lists(WCH) the filter for Call Details is less useful/important than Call Content, so we’ve reordered the two sections.
- Departments and Call Centers | Call Center Admin and Department Admins | Clarified in the UI when an Office Admin is added to a Call Center/Department. Previously it would display that they are an Admin even though they were only an Office Admin but not made an Admin of that Call Center/Department - so they didn’t actually have Call Center/Department admin rights. We’ve improved this by identifying them more accurately as “Office Administrator” and Admins of that Call Center/Department can know when they need to provide admin rights to that shared line.