- Dialpad Support & Sell | In-Queue Callback: Our Support Team can assist you in uploading custom greetings for your In-Queue callback greetings.
- Dialpad Support & Sell | Deep links added to the following sections in the Call Center Dashboard. When a Call Center Supervisor or Admins click into any one of these sections, they are now taken to the Calls List to view those specific calls.
- Completed Calls
- Abandoned Calls
- Call Duration