New
- Introducing our new logo in our web app and UI!
- Dialpad Sell | Voicemail Drop | Reps can now record multiple messages and choose which one to drop on the fly, rather than being tied to one default message.
- Analytics | DID Leaderboard for Departments and Call Centers | Admins can see which numbers were used the most for those shared lines with multiple numbers.
Improvements/Fixes
- Dialpad Sell and Support | All Call Centers Dashboard | The all-call-centers dashboard and the single CC dash now both show a single metric for queued calls: this includes callbacks as well as calls actively on hold.
Awesome