When you sign up for a Dialpad account, we automatically give you a free local Main Line number which cannot be removed. This number is considered your Company's phone number that your callers can call to reach out to any operator assigned to your mainline.
The second number you receive is your direct Dialpad number, which callers would use to reach out to you directly.
Don't like the numbers you were assigned? No problem!—in fact, you'll have the option after you finish the sign-up flow to port in an existing local or toll-free number.