Using Desk Phones with Your Call Center

Can I use a desk phone to place outbound calls on my Call Center?

If you are having issues making outbound calls on your desk phone, check your license type with your Admin.

Outbound calls via desk phones are not supported on our inbound call center product or Dialpad Contact Center, only inbound calls are supported. To be able to place an outbound call on your desk phone for your Call Center, you will need to have a Dialpad Sell license.