Android v5.4.9 release includes:
- Multi-select contacts on the home screen instead of swiping to archive
- Department Admins: Show Hold Queue and Active Call List in Departments
Fixes and Updates
- Fixed issue when using "call back" action on a missed call it wouldn't take you to the conversation or make the call
- Fixed issue when sending a text it briefly shows up as failed (showing retry) but then fixes itself
- Fixed issue where a timer was displayed for when an operator is on call in a Department
- Fixed issue where toggling DND in one call center would change the global call center duty status.
- Fixed issue for when an MMS message fails or when clicking "retry" on a failed MMS feed item, the UI doesn't update.
- Fixed issue where failed conversation MMS items cannot be deleted.