Call Spoofing
    • 30 May 2023
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    Call Spoofing

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    Article Summary

    Phone spoofing is a malicious practice of using someone else's phone number to make calls and trick people into picking up. It is illegal in the US, but can be done from outside the country. To mitigate the results, one can block incoming calls, change their number or passwords, or contact their service provider for help. The good news is that phone spoofing does not mean that someone has access to your data or phone. It usually only lasts for a short time and should end soon.

    What is Spoofing?

    “Phone spoofing” relates to the number that shows up on caller ID. It’s used to trick people into picking up calls they otherwise wouldn’t (and get around the National Do Not Call Registry). For a shady caller from outside the area – and often the country – a local number is less likely to raise suspicion.

    What can I do?

    Someone is spoofing your number for malicious reasons. They somehow found your phone number on the internet, and are using cheap, easy to find Spoofing software to emulate your caller ID. Because of US laws that prohibit this, there is a 99.99% chance that this is being done from outside the borders of the US.

    In the meanwhile, there is nothing we can do about the spoofing. These calls are being made outside our network, so we have no visibility. What we can do is to try and mitigate the results.

    1. You can block incoming calls, leave a message explaining what happened and, in effect, hope it stops before too long; or
    2. You can change your number. Of course, that also means notifying friends, family and professional contacts (and perhaps changing your business cards, too).

    If you don’t feel safe, you can also take the extra step of changing your passwords (which is never a bad idea).

    If you would like more information, you can check out the FCC’s Caller ID and Spoofing page here.

    The silver lining here is that phone spoofing doesn’t equate to your phone – or the data on it – being accessed by someone else. Of course, that doesn’t make it any less annoying or disconcerting if it happens to you.

    This article from Securityadvocate.com goes into exactly what has happened, this explains it with Cell Phone Lines, but Spoofing can happen to any phone number.

    Spoofing normally affects a number for a short time, so it should eventually end fairly soon. If you would like us to assign you a different telephone number, please reach out to our Support Team. That ultimately will be the quickest fix.


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