Integrate Hangouts Chat + Dialpad

Google Hangouts Chat is Google's latest venture into bridging the communication gap between teams. Built for the way you work, it's a new approach to team messaging.

G Suite teams can message, share content, and integrate third-party integrations with tools like Zendesk, Asana, and Box. 

And now you can integrate Dialpad and UberConference right inside Hangouts Chat. 

Add Dialpad and UberConference Bots 

To get started, you'll need to search for and add the @Dialpad and @UberConference bots from your Hangouts sidebar. 

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 Once added, you'll be able to interact with Dialpad and UberConference bots 1:1 or after you've created a Room in Hangouts Chat. 

Dialpad Commands 

Ready to start using @Dialpad and Hangouts Chat? Check out the available commands your team can start using: 

TEXTS
@Dialpad text John on my way OR @Dialpad text John Smith: on my way

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Dialpad Bot displays your message, contact, and their number with the option to confirm before sending. When your recipient responds, the message will come into your Dialpad app. 

Dialpad Tip: If you're using both first and last name in your commands, make sure to use a colon after the last name. 

CALLS

@Dialpad call Peter Waldorf 

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Select Call to place a call via your Dialpad connected devices (meaning we'll ring out to all your connected devices so you can pick the one you want to use). 

MEETINGS

@Dialpad start conference

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This will post your UberConference details to your chat (as long as you have an UberConference account connected to your G Suite account). 

DO NOT DISTURB 

@Dialpad turn on do not disturb OR @Dialpad turn off do not disturb

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ON DUTY/OFF DUTY 

@Dialpad go on duty OR @Dialpad go off duty

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This will switch you to either on duty or off duty if you've been assigned as an Agent or Operator on a shared line. 

UberConference Commands

If you're already using UberConference for your meetings, you can use the @UberConference bot to share your conference invite with your group plus an easy option to join. 

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Dialpad Tip: Use the command @UberConference help to grab a quick link to our UberConference Help Center.