Release Notes: Mobile Apps

October 2017

October 3, 2017

iOS v2.9 updates include:

September 2017

September 21, 2017

Android v4.5 updates include:

August 2017

August 17, 2017

iOS v2.8.4 updates include:

  • Bug Fix: Login issues with Office365 


August 4, 2017

iOS v2.8.3 updates include:

July 2017

July 27, 2017

iOS v2.8.2 updates include:

  • Microsoft InTune Support: If your Organization utilizes Microsoft Intune, users can now login with InTune after downloading the Microsoft Authenticator app. 

  • Department Operators: Now you'll be able to see which Operator interacted with a caller from within a Department chat. Learn more about handling Department calls. 
     

July 7, 2017

Android v4.3 updates include:

  • Operator Name in Department chat: Now you'll be able to see which Operator interacted with a caller from within a Department chat. Learn more about handling Department calls. 

  • Notable Bug Fixes: Transfer, Call Switching, Contacts


June 2017

June 26, 2017

iOS v2.8 updates include:

  • Log Salesforce Activity: Now you can view and log activity straight from your iOS app. Learn more

  • Hold & Accept (HD Calling): Receive a second HD call and we'll give you the option to put your first caller on holder & accept the second call. Learn more about your call handling options.

  • MMS Improvements: Share images straight from your gallery to Dialpad and get the chance to preview messages before sending. Learn more about messaging on iOS.

  • Notable Bug Fixes: Audio Switching (Bluetooth), HD Calling


May 2017

May 30, 2017

iOS v2.7 updates include:

  • Warm Transfer Option: Now your iOS device has the full range of transfer options, including Ask First, Warm, and Transfer to VM. Learn more.

  • Save New Numbers: For new numbers that haven't been saved yet, you'll see an option to create a new contact or add to an existing one. Learn more.

  • Retiring iOS8 Support: On June 1, we will be retiring support for iOS8. If you're still using iOS8, your app will continue to work as it does today. However, we recommend upgrading to iOS10 to receive future mobile enhancements.

  • Notable Bug Fixes: Messaging/New Call Views, Carrier > HD Call Switching

May 16, 2017

Android v4.21 updates include:

  • Log Salesforce Activity from Anywhere: Android users can now log Salesforce activity from their Android app just like they would on their desktop app

  • Improved HD Call Handling: Now when you're on a carrier call and an HD call comes in, you'll see a modified notification giving you the option to either accept the second call or not. 

  • Calls from Android Dialer: Calls placed from your native dialer will default to your personal phone number, however you can always adjust these settings. Learn more.

  • Notable Bug Fixes: Speakerphone settings, HD Calling, Messaging 

iOS v2.6.4 updates include:

  • Notable Bug Fixes: General App Stability 


April 2017

April 11, 2017

iOS v2.6.3 updates include:

  • Outbound Calling Preferences: Transfer to your mobile and we'll use the outbound call preferences you've set in your app. Learn more about your mobile preferences.

  • Notable Bug Fixes: General App Stability

April 3, 2017

iOS v2.6.2 updates include:

  • iOS v10.3 Calls with Carrier: Users will see a prompt when placing a call through their carrier to confirm the use of a relay number

  • Notable Bug Fixes: CallKit/HD Calling 

Android v4.1 updates include:

  • Notable Bug Fixes: General App Stability


March 2017

March 27, 2017

Android v3.8 updates include:

March 24, 2017

iOS v2.6.1 updates include:

  • Rebranded app: We've updated the look of our app to match the new look of Dialpad

  • MMS Preview: Similar to your desktop app, you can now preview MMS before sending.

  • Synced O365 Profiles: Login with Office 365 and we'll display shared docs/emails/events on your team's profiles.

  • Notable Bug Fixes: Device Switching, Call Waiting Audio, Active Call Screen, Messaging 

February 2017

February 17, 2017

iOS v2.5.2 updates include

  • Various Bug Fixes

February 7, 2017

iOS v2.5 updates include:

  • iOS 10 CallKit Support: Upgraded to iOS10? Now you can place/receive Dialpad HD calls straight from your native iOS interface. Learn more.

  • Audio Detection: Answered on speakerphone but need to switch to Bluetooth? Tap on the Speaker icon on your active HD call to switch between any connected devices.

  • Notable Bug Fixes: Hold Queue Calls, Play VM through Bluetooth, Improved Call Stability


February 1, 2017

Android v3.7 updates include:

  • Notable Bug Fixes: Ring Switches to Silent, Voicemail Notifications, Call Waiting

January 2017

January 4, 2017

Android v3.6.5 updates include:

  • HD Calling Updates: We've tweaked some backend work to provide a smoother HD Calling experience