Q4 2019
iOS Release Notes through 19.11.27
iOS v3.0.0 updates include:
New
- Dialpad has a new look! Our new branding and logo are now featured on our iOS app
Improvements/Fixes
- Notifications improvements
- Various bug and stability improvements
Android Release Notes through 19.11.26
Android v6.0 includes:
New
- Dialpad has a new look! Our new branding and logo are now featured on our Android app
- Dialpad contacts now appear in the sharing interface for Images, Videos and URLs
Improvement/Fixes
- Want to disable Smart Replies? Navigate to your Dialpad mobile app settings to do so.
- Various bug fixes and stability improvements, including the poor connection indicator that appeared during an HD call
Q3 2019
Android Release Notes through 19.09.13
Android v5.6 release includes:
New
- Supporting new languages | Portugues and Chinese!
- Android Smart Reply | Smart reply in conversation and notifications
Improvement/Fixes
- Users now allowed to change their profile picture through the Android app
- Department Hold queues now visible in the Android app
- Various Bug and Stability improvements
iOS Release Notes through 19.09.08
iOS 2.12.3 updates include:
- Stability Improvements
- Various bug fixes
iOS Release Notes through 19.08.27
iOS 2.12.2 updates include:
- Stability improvements
- Various bug fixes
Q2 2019
Android Release Notes through 19.06.14
Android v5.5 release includes:
Key Features
- Add Custom Off-Duty status drop down to Android
- Android | Mobile support for user-level spam/blocking feature
- Added recordings tab to Coaching Groups
Fixes
- Fixed issue with the inability to unblock a blocked contact
- Fixed issue with clicking on one message notification cancels all of the notifications in the summary.
- Fixed issue with the Department name should be displayed in the app’s navigator menu instantly when an Android mobile user is added to a department.
- Fixed issue with the Android App that causes the phone status to stay in a "Call State" after calls
- Fixed issue with Executive-Assistant | No message/indication like “Incoming call to Executive” on assistant’s inbound call screen
- Fixed issue with creating new contact it displays a msg "Something went wrong", though contact gets created
- Fixed issue with Android Devices unable to search Google Directory contacts (non-Dialpad)
- Fixed issue with the Log Activity button for salesforce is not working
- Fixed issue when global DND is on, toggling a department/call center from the drawer will result in endless progress bar spinning.
- Fixed issue with the mute button not working when a coach barges in the call
- Fixed issue with the active call not disappearing when the user is on the different conversation window
- Fixed issue with calls not clearing in 'live calls' tab in a coaching group
- Fixed issue with switching from HD to Carrier is giving "call not sent, no valid number entered"
Android Release Notes through 19.05.10
Android v5.4.9 release includes:
New
- Multi-select contacts on the home screen instead of swiping to archive
- Department Admins: Show Hold Queue and Active Call List in Departments
Fixes and Updates
- Fixed issue when using "call back" action on a missed call it wouldn't take you to the conversation or make the call
- Fixed issue when sending a text it briefly shows up as failed (showing retry) but then fixes itself
- Fixed issue where a timer was displayed for when an operator is on call in a Department
- Fixed issue where toggling DND in one call center would change the global call center duty status.
- Fixed issue for when an MMS message fails or when clicking "retry" on a failed MMS feed item, the UI doesn't update.
- Fixed issue where failed conversation MMS items cannot be deleted.
Q1 2019
iOS 2.11.5 updates include:
- MMS Messaging |Easy retry for messages that fail to send
- Various stability improvement and bug fixes
Android v5.3 updates include:
- HD Calling | Stability improvements
- MMS Messaging | Easy retry for messages that fail to send
- Various stability improvement and bug fixes
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