February 2019
iOS 2.11.5 updates include:
- MMS Messaging |Easy retry for messages that fail to send
- Various stability improvement and bug fixes
Android v5.3 updates include:
- HD Calling | Stability improvements
- MMS Messaging | Easy retry for messages that fail to send
- Various stability improvement and bug fixes
Q4 2018
January 2019
iOS 2.11.4 updates include:
- Various bug and stability improvements
November 2018
Android v5.2 updates include:
- Various bug and stability improvements
iOS v2.11.3 updates include:
- Caller ID: Ability to select your secondary Dialpad numbers and your Outbound Caller ID
- Various bug and stability improvements
Q3 2018
October 2018
October 31st, 2018
Android v5.1 updates include:
- Contacts | Add new shortcut: Shortcut to create new contacts for unnamed numbers in a group message.
- Various bug and stability improvements
October 18, 2018
Android v5.0 updates include:
- Call Center | Agent functionalities added: See your call centers, toggle on and off duty for a specific or all call centers.
- Call Center | Supervisor functionalities added: See your Call Centers, monitor live calls, manage your agent's availability
- Caller ID: Ability to select your secondary Dialpad numbers and your Outbound Caller ID
- Various bug and stability improvements
October 8, 2018
iOS v2.11.2 updates include:
- Call Center | Mobile Agents can now stop and restart call recordings
- When you click on a phone number, you can now choose from a list of options instead of being launched directly into a call
- Various Bug & Stability Improvements
September 2018
September 7, 2018
iOS v2.11.1 updates include:
- Various Bug & Stability Improvements
August 2018
August 30, 2018
iOS v2.10.9 updates include:
- Mobile Favorites/Speed Dial: VIPs. MVPs. BFFs. Whatever you call them, you can now star favorite contacts in Dialpad for faster, easier access.
- International Messaging: International SMS is now available for users with a US or CA Dialpad number.
- Voice AI: Control Voice AI by toggling it on or off in your calls.
- Various Bug & Stability Improvements
August 14, 2018
Android v4.12 updates include:
- International Messaging: International SMS is now available for users with a US or CA Dialpad number
- Various Bug & Stability Improvements
July 2018
July 23, 2018
Android v4.11 updates include:
- Various Bug & Stability Improvements
July 9, 2018
iOS v2.10.8 updates include:
- Flag a message: Long press on a message to flag it for later. Learn More.
- Various Bug & Stability Improvements
July 7, 2018
Android v4.10 updates include:
- Dialpad Everywhere on Andriod: Introducing Dialpad Everywhere! A feature that will let you enable quick access to call controls when multi-tasking on your device. Learn More.
- Mobile Favorites/Speed Dial: VIPs. MVPs. BFFs. Whatever you call them, you can now star favorite contacts in Dialpad for faster, easier access. Learn More.
- Various Bug & Stability Improvements
Q2 2018
June 2018
June 8, 2018
iOS v2.10.7 updates include:
- Call Center Agent Features: Assigned as a Call Center Agent? Now get notified when you're toggled to Off Duty plus a post-wrap up time warning on your screen. Learn more.
- ServiceNow Integration: Our ServiceNow integration is now available within your iOS app. Learn more.
- Zendesk Integration: Our Zendesk integration is now available within your iOS app. Learn more.
- Various Bug & Stability Improvements
May 2018
May 28, 2018
iOS v2.10.6 updates include:
- VoiceAI + Dialpad: Now you can toggle VoiceAI off straight from your iOS active call. Learn more.
- Save Videos: Need to keep a video shared on Dialpad? Long-press on your video to select Share then Save to Videos.
- Call Center Supervisor Features: Assigned as a Call Center Supervisor? Now you can view active Agent calls, toggle Agents on duty, and monitor calls with Listen In/Barge/Take Over straight from your iOS device. Learn more.
- Various Bug & Stability Improvements
May 21, 2018
Android v4.9.1 updates include:
- VoiceAI + Dialpad: Now you can toggle VoiceAI off straight from your Android active call. Learn more.
- Flag a Message: Long press on a message to flag it for later. Learn more.
- Expanded Number Prompts: Now when you tap on a new phone number not saved in Dialpad, we'll prompt you to either Call, Message, Add to Existing, or Create New.
- Various Stability Improvements
Q1 2018
March 2018
March 13, 2018
Android v4.8 updates include:
- Zendesk + Dialpad: Zendesk now natively integrates with your Android app, so logging tickets, voicemails, and recordings all happen in one place. Learn more.
- ServiceNow + Dialpad: With ServiceNow + Dialpad, create and log incidents straight from your Android app. Learn more.
- Various Stability Improvements
February 2018
February 16, 2018
iOS v2.10.2 updates include:
- Various Bug Fixes & Stability Improvements
February 7, 2018
iOS v2.9.8 updates include:
- Various Bug Fixes & Stability Improvements
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