March 2018
March 13, 2018
Android v4.8 updates include:
- Zendesk + Dialpad: Zendesk now natively integrates with your Android app, so logging tickets, voicemails, and recordings all happen in one place. Learn more.
- ServiceNow + Dialpad: With ServiceNow + Dialpad, create and log incidents straight from your Android app. Learn more.
- Various Stability Improvements
February 2018
February 16, 2018
iOS v2.10.2 updates include:
- Various Bug Fixes & Stability Improvements
February 7, 2018
iOS v2.9.8 updates include:
- Various Bug Fixes & Stability Improvements
January 2018
January 23, 2018
Android v4.7 updates include:
- Ringtone for HD Calls: Now users can choose a ringtone for inbound HD calls. Find these options in your Android settings.
- Add Users to Existing Group Message: Android users will now see an option to add new users to an existing group message.
- Various Bug Fixes & Stability Improvements
December 2017
December 18, 2017
iOS v2.9.6 updates include:
- Quick tap numbers in VM transcripts: Tap on a number listed on your voicemail transcript to have us auto-dial out to the recipient.
- Various Bug Fixes & Stability Improvements
November 2017
November 27, 2017
iOS v2.9.5 updates include:
- UberConference Status: Dial into an UberConference from Dialpad and we'll display a "U" on your presence icon to give your team a head's up.
- HD Calling Improvements: We've made some tweaks to our backend to increase answer times on inbound HD calls.
November 13, 2017
Android v4.6 updates include:
- Various Bug Fixes & Stability Improvements
November 9, 2017
iOS v2.9.4 updates include:
- Various Bug Fixes & Stability Improvements
October 2017
October 31, 2017
iOS v2.9.3 updates include:
- Improved Salesforce Logging: Now you can log a note during or after a call to have it automatically logged as closed activity. Need to add notes to a previous call? Select it from the Related Call menu.
- Rename Group Messages: We've added the ability to rename group messages from your iOS devices. Find this option under the group profile.
- Various Bug Fixes & Stability Improvements
October 3, 2017
iOS v2.9 updates include:
- Mark All as Read: Now you can dismiss multiple notifications at once from the top of your Recent conversations.
- Custom Status: Update the team straight from your iOS app with a custom status.
- Search Message & Transcript History: Now when you search for a keyword or phrase, we'll pull all related messages and voicemail transcriptions with the word mentioned.
- Notable Bug Fixes: Transfer, Caller IDs, Call Recordings
September 2017
September 21, 2017
Android v4.5 updates include:
- Mute Group Notifications: Now you can mute group notifications when viewing the profile of a group.
- Merge HD Call: When a second HD call comes in, you'll now have the option to merge it with your active HD call.
- Custom Status: Update the team straight from your Android with a custom status.
- Log Salesforce Activity: Now when you log a note or long press on a past call, we'll automatically log it as a closed activity in Salesforce.