Release Notes: Mobile Apps

February 2019

Android v5.3 updates include:

HD Calling | Stability improvements
MMS Messaging | Easy retry for messages that fail to send
Various stability improvement and bug fixes

Q4 2018

January 2019

iOS 2.11.4 updates include:

Various bug and stability improvements

November 2018

Android v5.2 updates include:

Various bug and stability improvements

iOS v2.11.3 updates include:

Caller ID: Ability to select your secondary Dialpad numbers and your Outbound Caller ID
Various bug and stability improvements

Q3 2018

October 2018

October 31st, 2018

Android v5.1 updates include:

Contacts | Add new shortcut: Shortcut to create new contacts for unnamed numbers in a group message.
Various bug and stability improvements

October 18, 2018

Android v5.0 updates include:

Call Center | Agent functionalities added: See your call centers, toggle on and off duty for a specific or all call centers.
Call Center | Supervisor functionalities added: See your Call Centers, monitor live calls, manage your agent's availability
Caller ID: Ability to select your secondary Dialpad numbers and your Outbound Caller ID
Various bug and stability improvements

October 8, 2018

iOS v2.11.2 updates include:

Call Center | Mobile Agents can now stop and restart call recordings
When you click on a phone number, you can now choose from a list of options instead of being launched directly into a call
Various Bug & Stability Improvements

September 2018

September 7, 2018

iOS v2.11.1 updates include:

Various Bug & Stability Improvements

August 2018

August 30, 2018

iOS v2.10.9 updates include:

Mobile Favorites/Speed Dial: VIPs. MVPs. BFFs. Whatever you call them, you can now star favorite contacts in Dialpad for faster, easier access.
International Messaging: International SMS is now available for users with a US or CA Dialpad number.
Voice AI: Control Voice AI by toggling it on or off in your calls.
Various Bug & Stability Improvements

August 14, 2018

Android v4.12 updates include:

International Messaging: International SMS is now available for users with a US or CA Dialpad number
Various Bug & Stability Improvements

July 2018

July 23, 2018

Android v4.11 updates include:

Various Bug & Stability Improvements

July 9, 2018

iOS v2.10.8 updates include:

Flag a message: Long press on a message to flag it for later. Learn More.
Various Bug & Stability Improvements

July 7, 2018

Android v4.10 updates include:

Dialpad Everywhere on Andriod: Introducing Dialpad Everywhere! A feature that will let you enable quick access to call controls when multi-tasking on your device. Learn More.
Mobile Favorites/Speed Dial: VIPs. MVPs. BFFs. Whatever you call them, you can now star favorite contacts in Dialpad for faster, easier access. Learn More.
Various Bug & Stability Improvements

Q2 2018

June 2018

June 8, 2018

iOS v2.10.7 updates include:

Call Center Agent Features: Assigned as a Call Center Agent? Now get notified when you're toggled to Off Duty plus a post-wrap up time warning on your screen. Learn more.
ServiceNow Integration: Our ServiceNow integration is now available within your iOS app. Learn more.
Zendesk Integration: Our Zendesk integration is now available within your iOS app. Learn more.
Various Bug & Stability Improvements

May 2018

May 28, 2018

iOS v2.10.6 updates include:

VoiceAI + Dialpad: Now you can toggle VoiceAI off straight from your iOS active call. Learn more.
Save Videos: Need to keep a video shared on Dialpad? Long-press on your video to select Share then Save to Videos.
Call Center Supervisor Features: Assigned as a Call Center Supervisor? Now you can view active Agent calls, toggle Agents on duty, and monitor calls with Listen In/Barge/Take Over straight from your iOS device. Learn more.
Various Bug & Stability Improvements

May 21, 2018

Android v4.9.1 updates include:

VoiceAI + Dialpad: Now you can toggle VoiceAI off straight from your Android active call. Learn more.
Flag a Message: Long press on a message to flag it for later. Learn more.
Expanded Number Prompts: Now when you tap on a new phone number not saved in Dialpad, we'll prompt you to either Call, Message, Add to Existing, or Create New.
Various Stability Improvements

Q1 2018

March 2018

March 13, 2018

Android v4.8 updates include:

Zendesk + Dialpad: Zendesk now natively integrates with your Android app, so logging tickets, voicemails, and recordings all happen in one place. Learn more.
ServiceNow + Dialpad: With ServiceNow + Dialpad, create and log incidents straight from your Android app. Learn more.
Various Stability Improvements

February 2018

February 16, 2018

iOS v2.10.2 updates include:

Various Bug Fixes & Stability Improvements

February 7, 2018

iOS v2.9.8 updates include:

Various Bug Fixes & Stability Improvements