Port In Your Local Number

Company and Office Admins can initiate a port of their local number straight from the Dialpad portal.

Make sure you have the following information before starting:

  • The account owner name
  • The associated service address
  • The list of the numbers you want to port
  • The associated account number (typically only needed for mobile numbers)
  • The associated PIN number (typically only needed for mobile numbers)

Dialpad Tip: Ask your losing carrier for a copy of your Customer Service Record (CSR). That'll have all the pertinent info listed above.

Initiate a Request

  • Navigate to Dialpad.com > Admin Settings > Office > Number Porting
  • Select New Port Request

Batching Numbers

Administrators can batch up to 100 local numbers, separated by commas. Need more? Contact our support team

Ex:1 (555) 555-9876,1 (555)-1234,15555677

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Account Info and Number Assignment

Each local number will have a drop-down menu for you to enter your account information. 

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You'll also be able to assign the number to a team member, Department, room phone, etc. Just select 1 Number to pull up your search screen.

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Port Status

After successfully submitting your port, Administrators will see a green success bar under Completed Ports

If there's a hiccup in the request, we'll alert the Administrator via email and with a red banner within your Porting screen that lists the steps to correct the issue. 

 

Have more questions about porting? Check out our FAQ.