Make an International Call

Call internationally, just as you would call a local number!

Let's take a look at how international calling works.

Who can use this feature?

International calling is only available on Standard plans and above. 

Enable International Calling

Before you can place an international call, you will first need to enable international calling. 

  1. Head to Dialpad.com  and select Admin Settings 
  2. Click Billing (on the sidebar menu)
  3. Click Calling Credits 
  4. Select Add Value
  5. Select one of the available $ amounts
  6. Confirm the changes to your account

Once the request has been processed, your team members will be able to place an international call.

International calling rates

If you are in an international office calling any other country outside your office designation, be aware there will be an additional cost (this is why you've purchased calling credits).   

You can always check our current rates by visiting dialpad.com/rates.

International calls from the Desktop App

Type '+' followed by the country code and number you wish to call.

International calls from the Mobile Apps 

Navigate to the dialer and long press '0' to enter '+'. Then enter the country code and number you wish to call.

International calls from a Desk Phone

Pick up the handset, then dial '01' followed by the country code and number you wish to call.

 

Want more information? Be sure to read our International services FAQ page. 

 

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