Dialpad Meetings Permissions for Windows Users

  • Updated

Dialpad Meetings offers a wide variety of incredible features (Ai transcripts, virtual backgrounds, and more!) that allow you to stay connected and collaborate in a digital workplace. 

With features like screen sharing and whiteboard collaboration, it does mean that you will need to configure specific settings to get the most out of Dialpad Meetings. 

Let's go over the required permissions for Windows OS users, and how to enable them.  

Microphone Permissions

To join a meeting, you'll need to enable microphone access — the rest of the permissions are optional (but highly recommended!)

Once you have provided Microphone permissions, camera permissions are automatically granted.

To enable Dialpad Meetings to access your microphone:

  1. Select the Start Button
  2. Select Settings (that's the gear icon)
  3. Select Privacy and Security 
  4. Select Microphone
  5. Toggle the slider on for Microphone access
  6. Toggle the slider on for Let apps access your microphonedpm_windows_mic_settings.png
  7. Toggle the slider on for Let desktop apps access your microphone
  8. Check to make sure you see Dialpad Meetings listed below each permission

           dpm_enable_mic_setting.png

If you will be using our Browser Applications, you'll need to enable browser microphone permissions.

  1. Select the Start Button
  2. Select Settings (that's the gear icon)
  3. Select Privacy and Security 
  4. Select Microphone
  5. Toggle the slider on for Let app access your microphone
  6. Toggle the slider on for Let browser apps access your microphone
  7. Check that Chrome and Firefox are listedwindows_dpm_browser_settings.png

Browser Microphone Permissions 

Once OS-level permissions are provided, you need to provide page-specific permissions on the browsers. Every browser has different behavior, let's go over the most common browsers.

Google Chrome

When you join a Meeting via a Google Chrome Browser, you will automatically be prompted to enable your microphone permissions. Follow the prompt and select Allow.

DPM_chrome_windows_permissions.png

To enable microphone permissions manually, click on the lock located in the URL address bar. Toggle-on microphone permissions.

chrome_windows_mic.png

You can also access the same settings from your browser settings. 

  1. Select Settings 
  2. Select Privacy and Security 
  3. Select Site Settings (chrome://settings/content)
  4. Search for Dialpad Meetings
  5. Select Enable Microphone

Firefox 

When you launch a meeting on Firefox, you will automatically be prompted to enable your microphone permissions. Follow the prompts and select Allow.

To avoid needing to re-set your Firefox permissions each time, select 'Remember this decision'

windows_firefox_permissions_dpm.png

You can also access the same settings from your browser settings. 

  1. In the Menu bar at the top of the screen, click Firefox
  2. Select Preferences
  3. Select Privacy & Security 
  4. Navigate to  Permissions 
  5. Click the Setting for the Microphone option
  6. Select Allow from the drop-down menu beside Dialpad Meetings
  7. Select Save Changes   firefox_mic_permissions_depm_2.png

Camera Permissions

You'll need to enable camera access to display your video during a meeting.

To allow Dialpad Meetings to access your camera:

  1. Select the Start Button
  2. Select Settings (that's the gear icon)
  3. Select Privacy and Security 
  4. Select Camera
  5. Toggle the slider on for Camera access
  6. Toggle the slider on for Let apps access your camera DPM_windows_camera.png
  7. Toggle the slider on for Let desktop apps access your camerawindows_desktop_app_camera.png
  8. Check to see that Dialpad Meetings is listed below each setting

Firefox Screen Share Permission

Each time you share your screen using Firefox, you will need to enable page-level permission.

Simply follow the prompts and select Allow.