OneLogin integrations are available on our Enterprise plan.
Rather than signing into Dialpad with your Google or Microsoft productivity suite, our OneLogin SCIM and SAML integration allows your team to provision users on Dialpad and have them access Dialpad via OneLogin's single sign-on option (SSO) via SAML.
In order to do that, you'll need to access certain URLs and IDs from OneLogin + Dialpad. Here's how:
Navigate to the Find Applications window and search for Dialpad to select Dialpad.
Under Configuration make sure the display name is listed (Dialpad) and that you've toggled on Visible in Portal. Click Save to add Dialpad.
Next, navigate over to your Dialpad web portal then Admin Settings > Authentication > SAML and select OneLogin from the drop-down menu.
When your screen refreshes, copy your Dialpad domain name (at the end of your Dialpad SP SSO url) to add it to your OneLogin configuration page.
Select the SSO tab on your OneLogin screen to access the data you'll need to paste back into your Dialpad SAML authentication page, including:
- Issuer URL
- SAML 2.0 Endpoint
- SLO Endpoint
- X.509 Certificate
From here, follow these steps:
- Copy the Issuer URL from OneLogin and paste it into the IdP Entity ID (Issuer) field in Dialpad
- Copy the SAML 2.0 Endpoint from OneLogin and paste it into the IdP SSO URL field in Dialpad
- Click View Details on your X.590 Certificate to copy + paste it into the Certificate field in Dialpad
To manage user provisioning through OneLogin, navigate to dialpad.com > Admin Settings > Authentication > API Keys and generate an API Key.
Copy your API key to add it to your OneLogin configuration page in ‘SCIM Bearer Token’ and enable API Connection.
Next, go to the Provisioning tab and check "Enable Provisioning" to set up SCIM.
Creating and Deleting Dialpad Users
Once OneLogin is configured for SCIM, new users can be provisioned on Dialpad by creating them in the OneLogin portal.
Navigate to the Users tab > Select New User > Create the new user and click Save
Next, navigate to Applications > Add the Dialpad Application login > Update any relevant details and hit Save.
OneLogin syncs are in real time so your new user should be created in a few seconds.
Log in with OneLogin
Once enabled, users can log in with OneLogin right from their Dialpad apps (desktop + mobile) or web portal. Here's how:
- On your login screen, select Login with another provider
- Enter the domain of your Company
- Enter your OneLogin credentials
- Select Sign In
Why is the SP information not showing my domain, instead, it shows "none"?
If you signed up for Dialpad via open sign up, we may not have set up a domain for your organization. This piece of information is required to log into OneLogin. Please contact support to add the domain you wish to use for OneLogin.
What happens to existing users once a company adds SCIM?
Any users that already exist in both Dialpad and OneLogin get linked together using their email address to determine which corresponds to which, and any fields that were out of sync will be communicated to Dialpad from OneLogin
How is a number assigned?
A number is first assigned from the office reserved pool. If that is not possible, a number would be assigned based on the area code of the office where the user is assigned to.