Your messaging feature includes more than just send and receive — with Dialpad chat you can pull up messages based on search terms, archive certain discussions, or quickly share images or videos from one contact to the next.
Search Chat History
Can't quite remember when that meeting was mentioned last? No problem—just start typing your keywords into search and click into the "Messages" tab to pull up any related messages with that term mentioned.
We'll even highlight it in blue to make sure you don't miss it.
Click on the message to pull up the moment this term was mentioned in your chat history.
Archive a Chat
Need to clean up past conversations? Right-click a contact in your Recent list to Archive the conversation.
Keep the following in mind:
- Archiving doesn't delete conversation history
- Archiving doesn't delete your contact
- If you select an archived conversation from your Search screen, it'll reappear in your Recent list.
Copy a Message
See something that needs to be shared right away?
If you're using the native apps, you can right-click on text or an image to copy. Just navigate to your new Dialpad chat and right-click to paste it into the conversation.
If you're using the Chrome app, you'll still be able to copy text from one chat to the next. Just click the drop-down arrow on your text to reveal your Copy option.
Delete a Chat
Click the drop-down arrow on your message to display options to Delete or Delete Thread.
If you select Delete, the currently selected message will be deleted. If you select Delete Thread, all messages within the conversation thread will be deleted (including call and voicemail notifications).
Mark as Unread
Need a reminder to re-read or go back to a message later? Click on the drop-down arrow on your messages to mark them as UNREAD.