Sync and Integrate with Office 365

Whether it's automatic contact syncing or app integrations with Outlook, OneDrive, or Office Calendar, you're always able to stay connected no matter where work takes you.

Let's take a closer look at the integration, starting with automatic contact syncing.

Automatic Contact Syncing

After you log in and grant Dialpad access to your Microsoft contacts(you'll see the prompt in your contact's sidebar), your Outlook contacts will automatically start syncing with Dialpad.

That means that contacts created in Outlook are searchable and editable in Dialpad (and vice versa).

Shared Events

If you and your contact have any shared events, they'll be listed here. In addition, each event will display the event name, date, and time.

Click View Calendar to launch your calendar in a new window.

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Shared Emails

If you and your contact have any shared emails, they'll be listed here. Each email will display the subject line and date. Click on View All to launch your emails in a new window.

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Emails are retroactive (so you'll see emails from before you had signed up for Dialpad).

Shared Docs

If you and your Dialpad contact have shared any documents, they'll be listed here. We display the three most recent files including the title and date of upload (Office 365).

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Docs are retroactive (so you'll see docs from before you had signed up for Dialpad).

Keep in mind that 'shared' can mean either shared by you or shared to you. Click on View All to launch your shared documents in another window.

Calendar Presence

Connect your Office 365 calendar to Dialpad and set it to public (within your organization) to have your presence reflect in Dialpad each time you're in a meeting.

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FAQs

What does Dialpad do with access to our Office 365 account?

When you sync with your Office 365 accounts, Dialpad will display shared emails, docs, and calendar events within your contact's profiles.

At Dialpad, we don't take chances with your security. So while you're granting Dialpad access to your accounts, this is solely so we're able to make the API call for the sync and display.

Can I disconnect certain sidebar integrations (Email, Documents, Calendar)?

Sure - just contact our support team to let them know which integration you want to disconnect.

What's Next?