International Calling

Can I add an international number as my forwarding number?

Your forwarding number must match the location of your office - in other words, if you have a US-based office, you need to add a US-based phone number as your forwarding number. 

Likewise, if you have an international office, you'll need to add an international number (specifically from that country) as your forwarding number. 

Can I text internationally?

We currently don't offer international texting.

What call settings should I set when traveling internationally?

When traveling internationally, make sure to set your inbound and outbound mobile call settings to Enable HD Calling. Beyond avoiding spikes in charges from your carrier, other benefits of HD calling include:

  • WiFi calling when cell reception is spotty
  • Free international calling to other Dialpad users
  • Full access to call controls (hold, transfer, record, etc.)

Learn more about HD calling.