Hold Music

How do I change the hold music?

Your Dialpad Administrator can change the hold music at any time by navigating to Dialpad.com>Office>Main Line>Hold Music.

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They'll have the option to either select one of our defaults or upload their own (must be .MP3 & can't exceed 10MB).

Your hold music will play on all your shared lines (Main Line, Department, Call Queues) whenever a caller is put on hold. This also includes calls to your team's direct lines.